- Promotion types and how they work
- Eligibility, wagering and account conditions
- Casino game selection linked to our bonus offers
- Payments, mobile access and practical notes
Promotion types and how they work
We design our promotional calendar around a small number of recurring formats so that each registered player can identify the offer type immediately. New customers usually encounter our welcome offer first, then transfer on to reload deals, bundles of free spins and time-limited tournaments. Every format comes with a set structure, a fixed rule set and a fixed reporting line in our cashier so balance and progress stay auditable. The FitzBet Casino app surfaces the same promotions with the same mechanics, and there moving between mobile and desktop keep their bonus state intact.
Across our bonus catalogue, four formats account for most of the activity. Welcome offers match an initial deposit with promotional credit, reloads reward subsequent top-ups, bundles of free spins attach to defined slot titles, and cashback returns a percentage of net deficit over a specified period. Tournament and leaderboard events run on top of these formats and award prize pools independent of deposit size. Each campaign is announced with a clear start date, end date and qualifying product so that the rules are not ambiguous.
| Promotion type | Typical trigger | Bonus form | Standard condition |
|---|---|---|---|
| Welcome package | First verified deposit | Match percentage plus free spins | 35x wagering on bonus credit |
| Reload bonus | Qualifying deposit on selected days | Match percentage up to a fixed cap | 30x wagering on bonus credit |
| Free spin bundle | Deposit or in-game opt-in | Set number of spins on a named slot | Winnings converted to bonus credit |
| Cashback | Net position over a weekly window | Percentage of net losses returned | Low or zero wagering requirement |
| Tournament reward | Play on featured games during the event | Leaderboard cash or bonus pool | Settled after event verification |
The wagering figures shown above reflect our default range and are not adjusted per player. Where a promotion departs from these defaults, the full rule set is published on the promotion page before opt-in, and the cashier echoes the same text. Bonus credit and real-money balance are kept in distinct ledgers, so wager allocation follows a defined order: promotional funds are used solely after the real-funds balance reaches zero.
Eligibility, wagering and account conditions
Our eligibility rules are deliberately narrow. One bonus is active per player, per household and per device fingerprint at any given time, and a new promotion cannot be claimed while an earlier wagering condition is still pending. The FitzBet Casino app mobile casino app enforces the same one-bonus policy as the desktop site, so switching devices does not reset the limit. Accounts must be thoroughly verified, with matching personal details, before any withdrawal linked to bonus credit is processed.
Wagering applies only to the reward credit, not to the deposit that qualifies. Distinct categories of games contribute at distinct rates, and a handful of slot titles and table titles are excluded from promotional play. Maximum wager per cycle is capped while a bonus is active, and breaching the cap voids the bonus along with any winnings derived from it. The full exclusion list and the contribution table are published in addition to each promotion and form part of the agreement entered into at opt-in.
- One active bonus per account, with no stacking across concurrent offers.
- Wagering is calculated on bonus credit using the published contribution rates.
- Maximum stake limits apply to every round until wagering is complete.
- Withdrawal requests before wagering completion forfeit the remaining bonus.
- Account verification, including proof of identity and payment method, is required before payout.
Our cashier shows a running wagering tracker for every current offer, including the remaining amount, the percentage completed and the expiry time. Players can close a bonus that is active at any time from the cashier, which converts the remaining bonus credit to a cancelled state and returns any associated real-money balance for normal play.
Casino game selection linked to our bonus offers
Our game collection is organised so that promotional play and regular play function as two layers of the same product. Slots, live casino tables, game shows, scratch cards and instant-win titles carry a bonus-eligibility flag in our system, and that flag decides whether a stake contributes towards wagering. A short summary of the main categories and their typical rates of contribution is shown below, with the exact figures for every running promotion visible on the offer page.
| Casino game category | Bonus contribution | Typical features | Notes for bonus play |
|---|---|---|---|
| Video slots | 100% | Free spins, multipliers, bonus buy rounds | Most free spin bundles attach here |
| Classic slots | 100% | Simple reel sets, fixed paylines | Often included in reload offers |
| Live casino tables | 10% | Real dealers, side bets, multi-camera streams | Low contribution, often excluded from welcome credit |
| Table games | 10% | Blackjack, roulette, baccarat variants | Stake caps apply during wagering |
| Instant win and scratch | 50% | Quick reveal mechanics, fixed prize tiers | Used in short-duration campaigns |
| Game shows | 10% | Wheel-based formats, multiplier rounds | Treated as live casino for bonus purposes |
Bonus buy mechanics on chosen slot games are treated as regular slot play for contribution purposes, yet the highest permitted stake cap still applies to every distinct spin, including those purchased through the bonus buy entry point. A small number of high-volatility titles are excluded from promotional play entirely; the current list is kept on the bonus terms page and is refreshed whenever a provider adjusts its content policy.
Payments, mobile access and practical notes
We support deposits and cashouts through a defined set of payment methods that include cards, bank account transfer and a number of regulated electronic wallets. Deposits are credited instantly in the majority of cases, while withdrawal timing depends on the particular method and on the completion of verification of the account. Bonus-related withdrawals follow the same payment route as deposits wherever the provider supports a return transfer, and our cashier records the full transaction history for every player.
Access on mobile is delivered through the fitzbet mobile casino app and through the responsive phone-friendly site, both of which connect to the same account, that same balance and the same promotional state. The app mirrors the cashier layout used from a desktop computer, including the tracker for wagering, the bonus opt-in flow and the document upload transfers for verification. Push notifications are used solely for opted-in communications about new promotions and account history, and can be controlled from the account profile at any time.
As a practical summary, our promotions are designed around a limited number of formats, a single live bonus rule, transparent wagering rates and a defined contribution from the game table. Every figure cited in this article is the default used across our regular offer set, and any departure from these defaults is noted on the applicable offer page before opt-in. Members who want a full breakdown of a particular campaign can open our cashier, select the active promotion and read the full rules before contacting our player help team for clarification.